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Success story

JYSK

RFID enables automatic delivery of goods serving 53 Dock Doors at Jysk.

JYSK, a leading global retail giant, revolutionized its distribution center operations. By implementing an RFID-based system, they achieved fully automatic delivery from their Nässjö Distribution Center to over 200 Nordic stores, virtually eliminating loading errors and boosting customer satisfaction.

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Global RFID Support

Global RFID Support

Challenge

Manual Errors in High-Volume Outbound Logistics

JYSK’s Nässjö Distribution Center manages typically 1,000 to 2,000 pallets daily, containing diverse goods for 200 Nordic stores. Ready pallets are loaded onto trucks by external drivers. Historically, manual loading processes, while common, are inherently prone to error. This presented a significant challenge for JYSK, as loading errors could lead to incorrect shipments, reduced customer satisfaction, and operational inefficiencies across their vast retail network. JYSK sought a solution to move beyond reactive error correction to proactive error prevention in their outbound process.

"Since the introduction of the RFID-based system, we practically have no loading errors." - Jakob Hjorth-Hansen, Head of Logistics and Controlling.

Benefits

99.9% Loading Accuracy

Fully Automatic Delivery Process

Enhanced Shipment Visibility

Improved Customer Satisfaction

Outcome

The RFID implementation transformed JYSK’s outbound logistics, ensuring virtually no loading errors and significantly enhancing automatic delivery processes. This resulted in a remarkable 99.9% loading accuracy and improved shipment visibility. External truck drivers now have instant confirmation of correct loading, directly leading to higher customer satisfaction due to ensured delivery accuracy.

Solution

RFID-Enabled Automatic Delivery Gates

JYSK assigned Turck Vilant Systems to deliver a simply clever solution, which consists of disposable RFID tags, direction detecting RFID gates and tower lights to indicate the correctness of loading.

  • Disposable RFID Tags: Each pallet is equipped with a disposable RFID tag, enabling unique identification.
  • Direction-Detecting at RFIDGates: Turck Vilant RFID gates are installed at each of the 53 outbound dock doors. These smart gates not only read pallet tags but also detect the direction of movement.
  • Real-time Loading Verification: As external truck drivers load pallets, the RFID gates automatically verify the correctness of the loading based on the WMS data. Traffic lights provide immediate visual feedback (green/red) to the drivers, indicating whether the loaded pallets are correct for their designated truck and shipment.

The system ensures no-touch loading verification, eliminating the need for manual scanning or data entry.

 

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